Terms & Conditions
(THE “AGREEMENT”). The Plan Order will form the part of the “Agreement” only if the same has been acknowledged by Quick Billings in writing or by an e-mail. You must agree to the Terms and Conditions in order to be eligible to use the Quick Billings Website (defined below), or obtain Services (defined below).
Software, Materials, Services and other related information are collectively referred to as “Content.”
“YOU” OR “YOU”
“You” means you individually, any person, including any employer that you are acting on behalf of.
Quick Billings CERTIFIED TECHNICIAN/(S)”
Quick Billings Certified Technician means” technicians and specialists certified by Quick Billings to perform the Services under this Agreement.
“Plans” or “Subscription/(s)” are tenured Subscription plans offered byQuickbooks that are active for a specified period and will include any incident based plans such as “Per Incident Plan” or the like.
“SERVICES” AND Quick Billings WEBSITE”
All references to “Services” refer to any Quick Billings service delivered under the plan that you enter into with Quick Billings through use of the Quick Billings Websites located at www.Quick Billings.com and/or www.Quick Billings.com
“Materials” means any web casts, download areas, white papers, press releases, datasheets, FAQs, product information, quick reference guides, or other works of any kind that are made available to download from the Quick Billings Website are the proprietary and copyrighted work of Quick Billings and/or its suppliers. The definition of “Materials” does not include the design or layout of the Quick Billings.com web site or any other Quick Billings owned, operated, licensed or controlled website.
“Software” means a computer program of any kind, whether owned byQuickbooks or a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws. Software includes both Quick Billings Software and third party Software. Your use of Software is subject to the respective agreements such as a license agreement or user agreement that accompanies or is included with the Software, ordering documents, exhibits, and other terms and conditions that apply (“License Terms”).
SUBMISSION OF PLAN ORDERS;
You may order Services by submitting Plan Orders through the Quick Billings Website or by calling Quick Billings. Once Quick Billings accepts the Plan Order submitted by you, then you will receive an email from Quick Billings at the email address that you provide or have provided to Quick Billings as part of the Registration Process for the Services. Quick Billings is not responsible for rendering Services in connection with any Plan Order that it has not accepted. Upon acceptance by Quick Billings of a Plan Order, you will have a Plan.
Subject to the Terms and Conditions, and other terms specific to each Plan, Quick Billings will address your query using commercially reasonable efforts in providing appropriate solutions under the Services. In most cases, Quick Billings will attempt problem diagnosis and a solution through chat, email or other means as it deems most appropriate under the circumstances including remote access software tools and utilities. You understand that if remote access is used on your computer there will be no residual software from the remote session; however, there may be a text file placed on your computer that will explain the work that was done on your computer. If such a text file is placed on your computer, you have the option to either save the file for future reference or to delete it from your computer. All undertakings under Plans are subject to Quickbooks’s limited warranty, which is set forth below. For more information, please refer to online documentation or call us at
. You agree to pay all Services Fee and any other applicable fee/charges as set out in the relevant Plan Order in accordance with the Payment Terms provided below.
Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. Quick Billings has no obligation to render Services under any Plan if the payments as required under any Plan Order have not been made.
You understand that certain Plans may have fee including, but not limited to “Service Fee” and/or “Activation Fee and/or TechGenie License Fee” payable either on an annual basis (“Annual Payment Plan”) or on a monthly basis (“Recurring Payment Plan”). Subject to the applicable Term Plan, all payments under the Annual Plan shall be made upfront at time of commencement of the subscription cycle. For payments under the Recurring Payment Plan, all payments fees shall be made in advance apart from the monthly installments of the Service Fee, payable over a one (1) year payment term, You shall be charged an additional non-refundable Activation Fee at the time of registration, as specified in the Plan Order. The fee (including Activation Fee/TechGenie License Fee) can be refunded as per the provisions of Refund specified herein. All fee under this clause or a relevant Plan Order, is payable at the time of commencement of the Plan.
When you purchased the Service, you agreed to a specific price and plan, where such plan maybe for a different duration (“Term Plan”). Plans can also have TechGenie License fees.
TechGenie License fees will be paid alongwith the Service Fee and shall remain valid for a period of 5 years from the date of subscription. While opting for an Upgrade of your services, you need to pay as per the terms of the Upgrade offer. All terms of Service Fee and/or any other fee payable under any mode of payment for a Subscription shall be set forth in the applicable Plan Order. Similarly, some plans may offer a discount on the Service if you sign up for other Quick Billings services (“Bundle Discount”). You agree to maintain your Service and the bundled services for the applicable term. If you signed up for a Term Plan or a Bundle Discount, the price available with those plans is valid until one of the following occurs: (1) the Term Plan expires; (2) you drop one of the Quick Billings services you were required to purchase to receive the special rate as notified to Quick Billings; or (3) You terminate the agreement/ Plan before the expiry of the relevant term.
CREDIT CARD BILLING
You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize Quick Billings to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize Quick Billings and/or any other company who bills products or services, or acts as billing agent for Quick Billings to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide Quick Billings with updated credit card information upon Quickbooks’s request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither Quick Billings nor any Quick Billings affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at Quickbooks’s option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional $15.00.
RENEWAL POLICY/UPGRADE POLICY
You agree and acknowledge that your Subscription under the Plan will automatically renew for the same period as mentioned in your Plan, unless notified otherwise by You (“Auto Renewal”).
However, a Plan and/or an antivirus or/a warranty purchased from Quick Billings shall be automatically
renewed (in accordance with the terms of the Plan) only after we send you an email id (registered with Quick Billings) 30 days before the expiry of your subscription term notifying you about the automatic renewal of your Plan with an option of opting out from the automatic renewal and only if you do not opt out, Your credit card, which was used in paying for the original Plan or any other purchase from us will be charged with the amount of the then prevailing subscription charges as per the payment option that you selected at the time of registering with Quick Billings. In some cases, Quick Billings may offer Upgrade Offers to you. Upon your acceptance of such Upgrade Offer, your credit card, which was used in paying for the original Plan or any other purchase from us, will be charged with the amount mentioned in the Upgrade Offer.
If you would like to opt out of the Auto Renewal, please call us at
and speak with one of our customer service representative at least 30 days prior to your subscription end date to discontinue your service or write to us at [email protected]
LIMITATION OF LIABILITY
Notwithstanding anything to the contrary in no event shall Quick Billings be liable to you in excess of the amounts actually paid by you to Quick Billings under the Plan Order that is the subject of the dispute.
LIMITATIONS ON ACTIONS
Any cause of action by you must be commenced within one (1) year after the cause of action arose or it shall be forever waived and barred.
TERM AND TERMINATION
Quick Billings at its sole election may terminate or suspend your Service immediately without notice if, in the sole discretion of Quick Billings: (a) you are in breach of any of the Terms and Conditions (including but not limited to all policies regarding abuse and acceptable use of the Service) or any license for Third Party Software; (b) your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, Quickbooks’s network, or the use and enjoyment of Quickbooks’s other users; (c) Quick Billings receives an order from a court to terminate the Service you are availing ; (d) if Quick Billings for any reason ceases to offer the Service; (e) if you are no longer a Quick Billings customer, or (f) Quick Billings determines that you are abusing the Service. Quick Billings, in its sole discretion, may refuse to accept your request for the Service, renewal or re-subscription following a termination or suspension of your use of the Service.